Hiring Domestic Staff for a Second Home: What Private Employers Should Consider

Hiring Domestic Staff for a Second Home: What Private Employers Should Consider

Owning a second home can provide privacy, flexibility and a comfortable place to escape from everyday life. However, managing a second residence can also create additional responsibilities.

A property that is used only occasionally still needs to be maintained. Cleaning, laundry, security, gardening, household organisation and guest preparation may all need to be managed before the family arrives.

For private, HNW and UHNW homeowners, this often means that hiring domestic staff for a second home is an important part of maintaining the property to a high standard.

The right domestic professional can ensure that a second residence is ready when the family arrives. They can also manage the property between visits, prepare guest rooms, organise wardrobes, arrange laundry and support the household during longer stays.

However, recruiting staff for a second home requires a different approach from hiring staff for a primary residence.

The property may be occupied only for part of the year. The family may travel internationally. Staff may need to work independently for long periods. There may also be additional responsibilities connected with guest arrivals, events and seasonal changes.

This guide explains what private employers should consider when hiring domestic staff for a second home, from choosing the right role to managing schedules, accommodation, responsibilities and recruitment.

Why a Second Home May Need Domestic Staff

A second home can be empty for weeks or months at a time.

That does not mean that the property can simply be left unattended.

A large private residence may require regular cleaning, ventilation, laundry, maintenance coordination and general oversight.

When the family is preparing to arrive, the workload can increase considerably.

The property may need:

  • Deep cleaning
  • Bedroom preparation
  • Fresh linen
  • Laundry
  • Ironing
  • Wardrobe preparation
  • Grocery organisation
  • Kitchen preparation
  • Flower arrangements
  • Guest room preparation
  • Household shopping
  • Pet care
  • Coordination with contractors
  • Event preparation
  • General household organisation

For this reason, domestic staff can provide significant value even when a second home is not occupied throughout the year.

Staff can prepare the home before arrival

One of the main advantages of having a trusted domestic professional is that the property can be prepared before the family arrives.

Instead of spending the first day cleaning, organising and shopping, the family can arrive at a home that is already prepared.

This is particularly important for luxury residences where expectations for presentation and service are high.

Hiring Domestic Staff for a Second Home Requires Planning

The first step is to determine exactly how the property will be used.

A second home used every weekend may require a different staffing structure from a residence occupied for several months each year.

Consider:

  • How often the family visits
  • How long each visit lasts
  • Whether guests stay regularly
  • Whether children visit
  • Whether pets travel with the family
  • Whether staff need to remain at the property between visits
  • Whether the property is used for entertaining
  • Whether international travel is involved
  • Whether the family requires staff in another residence as well

These questions help determine the right staffing model.

Decide Which Domestic Staff You Need

Not every second home needs a full household team.

Some properties require one experienced housekeeper.

Others may need several professionals.

Potential roles include:

  • Housekeeper
  • Live-in housekeeper
  • Live-out housekeeper
  • House manager
  • Butler
  • Private chef
  • Chauffeur
  • Nanny
  • Gardener
  • Estate manager
  • Personal assistant
  • Security professional

The correct structure depends on the size of the property and the family’s lifestyle.

A housekeeper may be enough

For a smaller second residence, an experienced housekeeper may be able to manage the majority of household responsibilities.

Their duties could include:

  • Cleaning
  • Laundry
  • Ironing
  • Bed making
  • Wardrobe care
  • Household organisation
  • Shopping
  • Basic meal preparation
  • Guest room preparation

If you are considering professional housekeeping support in London, explore our live-out housekeeper London recruitment service.

A live-in housekeeper may be better for larger residences

A larger second home may benefit from a live-in housekeeper, especially when the family expects frequent visits.

A live-in professional can provide continuity and may be able to prepare the property before the family arrives.

They may also provide support during weekends, holidays and longer stays, depending on the agreed schedule.

You can learn more about live-in housekeeper recruitment in London.

Consider the Property’s Location

Location is an important consideration when hiring staff for a second home.

If the property is located in a city, there may be a larger pool of domestic professionals available locally.

A countryside, coastal or remote property may require a different recruitment strategy.

The employer should consider:

  • Local transport
  • Staff accommodation
  • Distance from major cities
  • Public transport availability
  • Driving requirements
  • Local suppliers
  • Seasonal demand
  • Staff availability

If the property is difficult to access, offering suitable accommodation may make recruitment easier.

Live-In or Live-Out Domestic Staff?

One of the most important decisions is whether staff should live at the property.

Both arrangements can work well.

The best option depends on the family’s usage and the property’s location.

Live-in domestic staff

Live-in staff can be particularly useful when:

  • The property is remote
  • The family arrives unexpectedly
  • The home requires regular supervision
  • Guests visit frequently
  • The family spends long periods at the property
  • The employer wants someone available to prepare the home before arrival

However, live-in employment requires careful planning.

The employer should consider:

  • Private accommodation
  • Working hours
  • Days off
  • Privacy
  • Household boundaries
  • Food arrangements
  • Utilities
  • Travel
  • Holiday arrangements

The employment contract should clearly define the agreed arrangements.

Live-out domestic staff

Live-out staff may be ideal when the second home is located close to a suitable local candidate pool.

This can work particularly well if the property is occupied regularly but does not require someone to live there permanently.

For example, a housekeeper could attend several days each week while the property is occupied.

Alternatively, they could increase their hours before and during family visits.

Flexible Staffing Can Be Valuable

Second homes often require flexibility.

The household may not need the same level of staffing throughout the year.

For example:

Low season:
A housekeeper may visit once or twice per week.

Before family arrival:
Additional cleaning and laundry may be required.

During a family stay:
The housekeeper may work full-time.

During a large event:
Additional temporary staff may be needed.

A flexible staffing model can therefore be more practical than using the same schedule throughout the year.

However, the arrangement should always be clearly agreed with the employee and reflected appropriately in the employment documentation.

Prepare the Property Before the Family Arrives

One of the most valuable functions of domestic staff in a second home is arrival preparation.

A professional housekeeper can create a detailed pre-arrival checklist.

This may include:

Bedrooms

  • Fresh bed linen
  • Towels
  • Wardrobe organisation
  • Seasonal clothing
  • Guest amenities
  • Curtains and blinds
  • General presentation

Bathrooms

  • Deep cleaning
  • Fresh towels
  • Toiletries
  • Cleaning supplies
  • General inspection

Kitchen

  • Cleaning
  • Stock checking
  • Grocery shopping
  • Fresh food
  • Drinks
  • Kitchen equipment
  • Special dietary requirements

Living areas

  • Dusting
  • Vacuuming
  • Polishing
  • Flower arrangements
  • Furniture preparation
  • General presentation

The objective is simple.

The family should be able to arrive and immediately enjoy the property.

Managing a Second Home Between Visits

A second residence should not be treated as a property that only needs attention when the family is present.

Regular maintenance can prevent larger problems.

Depending on the household structure, staff may:

  • Air rooms
  • Check for leaks
  • Monitor the property
  • Maintain cleanliness
  • Check appliances
  • Organise laundry
  • Receive deliveries
  • Coordinate contractors
  • Report maintenance issues
  • Prepare seasonal wardrobes

This can help protect the property and ensure that it remains ready for use.

Household Staff and Security

Security is an important consideration when hiring domestic staff for a second home.

A staff member may have access to:

  • Keys
  • Security codes
  • Alarm systems
  • Private rooms
  • Family belongings
  • Personal information
  • Travel schedules

This makes discretion and reliability essential.

Employers should consider appropriate screening and references before making an appointment.

Security procedures should also be clearly explained when the employee starts.

For example:

  • Who may enter the property?
  • How should deliveries be handled?
  • Who should receive keys?
  • What should happen if a contractor arrives?
  • Who should staff contact in an emergency?
  • What information should remain confidential?

Clear procedures protect both the family and the employee.

Confidentiality Is Essential

Second homes can contain highly private information.

Staff may know when the family is travelling, when the property is occupied and who is visiting.

They may also see personal belongings, correspondence and family schedules.

Professional discretion should therefore be treated as a core requirement.

This is particularly important for HNW and UHNW households.

A strong domestic professional understands that privacy is part of the job.

Hiring Staff Who Can Work Independently

A second-home employee may spend significant periods working without direct supervision.

This means that independence is particularly valuable.

The ideal candidate should be able to:

  • Organise their workload
  • Identify priorities
  • Notice problems
  • Communicate issues
  • Maintain standards
  • Follow household instructions
  • Work without constant supervision

For a second home, initiative can be just as important as technical skills.

A family may not visit for several weeks.

The employer therefore needs confidence that the property is being managed properly in their absence.

Experience With Luxury Properties

A second home may contain valuable furniture, artwork, antiques, designer furnishings or delicate materials.

Not every domestic professional will have experience working in this environment.

When recruiting for a luxury residence, consider whether the candidate understands:

  • Fine fabrics
  • Specialist surfaces
  • Silverware
  • Artwork
  • Antiques
  • High-end appliances
  • Luxury garments
  • Formal entertaining

Experience matters because incorrect cleaning methods can damage valuable items.

A professional housekeeper should know when a specialist service is required.

Second Homes and Entertaining

Many families use second homes for entertaining.

This can change the staffing requirements considerably.

A quiet weekend for two people requires one level of support.

A dinner for twenty guests requires another.

A large family gathering may require several members of staff.

If entertaining is common, the employer should consider candidates with experience in:

  • Table service
  • Formal dining
  • Table setting
  • Guest preparation
  • Event support
  • Serving drinks
  • Kitchen coordination
  • Post-event cleaning

A butler or experienced housekeeper may provide valuable support in these circumstances.

Hiring a Private Chef for a Second Home

A private chef may be appropriate for a family that spends extended periods at a second residence.

This can be especially useful when the family has specific dietary preferences or enjoys entertaining.

A private chef may manage:

  • Menu planning
  • Food shopping
  • Meal preparation
  • Special diets
  • Children’s meals
  • Dinner parties
  • Kitchen organisation
  • Food storage

However, a full-time chef may not be necessary if the property is used only occasionally.

The employer could consider flexible or temporary chef support depending on the household’s needs.

Hiring a Nanny for a Second Home

Families with children may also need childcare support when travelling to a second residence.

The nanny may need to adapt to:

  • A different home
  • New surroundings
  • Travel routines
  • Outdoor activities
  • Different school arrangements
  • Family holidays
  • Longer working days during travel

A nanny working at a second home should ideally be comfortable with travel and changing environments.

The family’s childcare requirements should be clearly explained during recruitment.

For additional guidance, read our article on how to choose the right nanny.

For families seeking residential childcare support, Fully Staffed also recruits live-in nannies in London.

Should Second-Home Staff Travel With the Family?

Some families may want their domestic staff to travel between their primary and secondary residences.

This can provide continuity.

The employee already understands:

  • Family preferences
  • Cleaning standards
  • Children’s routines
  • Wardrobes
  • Food preferences
  • Household systems

However, travel expectations should be clearly discussed before employment begins.

Consider:

  • How often travel is required
  • Which countries are involved
  • How long trips usually last
  • Accommodation arrangements
  • Working hours
  • Travel days
  • Additional responsibilities
  • Expenses

Travel should not be assumed simply because the employee works for the family.

The expectations should be agreed clearly.

Salary and Benefits for Second-Home Staff

Salary is an important factor in attracting strong domestic professionals.

However, compensation should reflect the actual requirements of the role.

Consider:

  • Working hours
  • Number of working days
  • Live-in or live-out status
  • Travel
  • Weekend work
  • Evening work
  • Specialist responsibilities
  • Property size
  • Management responsibilities
  • Seasonal workload

A second-home position may require significant flexibility.

For example, the employee may have periods of low activity followed by very busy family visits.

The compensation package should reflect the agreed working arrangement.

Staff Accommodation

If the second home is in a remote area, staff accommodation may be particularly important.

Good accommodation can make a position considerably more attractive.

The employer should consider providing:

  • A private bedroom
  • Appropriate bathroom facilities
  • Suitable storage
  • Privacy
  • Comfortable living arrangements

Where accommodation forms part of employment, the arrangement should be clearly documented.

Employment Contracts for Second-Home Staff

A written employment contract is essential.

It should clearly establish the terms of the role.

The contract may cover:

  • Job title
  • Salary
  • Working hours
  • Working days
  • Place of work
  • Duties
  • Holiday entitlement
  • Notice period
  • Live-in arrangements
  • Travel requirements
  • Confidentiality
  • Other relevant employment terms

Because employment law can be complex, employers should seek appropriate professional legal advice when drafting or reviewing contracts.

Consider the Seasonal Nature of the Role

Some second homes are used mainly during specific periods.

For example:

  • Summer
  • Christmas
  • School holidays
  • Easter
  • Winter ski season

The staffing requirement may increase significantly during these periods.

Employers should consider whether they need:

  • Permanent staff
  • Seasonal staff
  • Temporary staff
  • Additional holiday cover

A combination may be the most effective solution.

Permanent Staff vs Temporary Staff

There is no universal answer.

The right choice depends on how the property is used.

Permanent staff may be appropriate when:

  • The family visits frequently
  • The property needs regular supervision
  • Staff accommodation is available
  • The household requires continuity
  • The family expects long-term support

Temporary staff may be appropriate when:

  • The property is rarely occupied
  • Staffing needs are seasonal
  • The family visits only for short periods
  • Large events require additional support
  • The family does not need permanent household assistance

A professional domestic staff agency can help employers determine the most suitable approach.

Working With a Domestic Staff Recruitment Agency

Recruiting for a second home can be more complicated than recruiting for a primary residence.

There may be unusual working patterns, travel requirements or seasonal demand.

A specialist domestic staff recruitment agency can help employers identify candidates who understand these requirements.

Fully Staffed recruits experienced domestic professionals for private, HNW and UHNW families in London and internationally.

You can learn more about our domestic staff recruitment services.

If you are ready to discuss your staffing requirements, visit our Hire Staff page.

You can also learn more about Fully Staffed and our approach to private household recruitment.

How to Brief an Agency for a Second Home

The more information an employer provides, the more targeted the recruitment process can be.

A good recruitment brief should explain:

  • Property location
  • Property size
  • How often the family visits
  • Typical length of stays
  • Number of family members
  • Number of guests
  • Children
  • Pets
  • Required duties
  • Working schedule
  • Salary
  • Accommodation
  • Travel expectations
  • Required languages
  • Start date
  • Essential experience

It is also helpful to explain the atmosphere of the household.

For example, is it formal?

Relaxed?

Highly structured?

Family-oriented?

Entertainment-focused?

This information can help identify candidates who are not only experienced but also compatible with the household.

How Fully Staffed Can Help

Fully Staffed understands the unique requirements of private households.

Our recruitment approach focuses on matching employers with experienced domestic professionals based on the requirements of each role.

For a second home, this may mean finding a candidate who is comfortable working independently, travelling between properties or preparing a residence before the family arrives.

Depending on the household, we can recruit for roles including:

  • Housekeepers
  • Nannies
  • Butlers
  • Private chefs
  • Chauffeurs
  • Estate managers
  • Household managers
  • Personal assistants
  • Maternity nurses
  • Other private household professionals

Our objective is to help private employers build reliable and professional household teams.

You can contact Fully Staffed to discuss your requirements.

How to Choose the Right Housekeeper for a Second Home

The right housekeeper should be more than an excellent cleaner.

For a second home, look for someone who is:

  • Organised
  • Reliable
  • Discreet
  • Independent
  • Flexible
  • Detail-oriented
  • Experienced
  • Professional

They should be comfortable taking responsibility for the property when the family is away.

Ask about independent working

During the interview, ask candidates about situations where they had to manage a property without direct supervision.

Questions could include:

  • How do you organise your priorities when the employer is away?
  • How would you prepare a property before a family arrival?
  • What would you do if you noticed a maintenance problem?
  • How would you manage unexpected guests?
  • How do you keep track of household supplies?

These questions can reveal how well the candidate works independently.

References Are Especially Important

References are an important part of private household recruitment.

For second-home positions, ask previous employers about:

  • Reliability
  • Independence
  • Discretion
  • Organisation
  • Cleaning standards
  • Communication
  • Flexibility
  • Trustworthiness

A reference can also confirm whether the candidate was comfortable managing a household without constant supervision.

Employers should verify references carefully and obtain appropriate professional advice about any required checks.

Prepare a Second-Home Household Manual

A household manual can be extremely useful.

It provides staff with a single source of information about the property.

It might include:

Property information

  • Alarm procedures
  • Utility information
  • Heating and cooling systems
  • Emergency contacts
  • Maintenance contacts

Housekeeping

  • Cleaning products
  • Laundry instructions
  • Linen storage
  • Specialist cleaning requirements

Household preferences

  • Food preferences
  • Guest arrangements
  • Pet care
  • Family routines

Suppliers

  • Plumbers
  • Electricians
  • Gardeners
  • Pool maintenance
  • Security
  • Cleaning specialists

This can make it easier for staff to manage the property independently.

Communication With Staff

Good communication becomes particularly important when the employer is not physically present.

A family may need to communicate remotely about:

  • Arrival dates
  • Guest numbers
  • Shopping
  • Maintenance
  • Deliveries
  • Travel changes
  • Household requirements

Agree how communication should work.

For example:

  • WhatsApp
  • Email
  • Phone
  • Household management software

The method matters less than consistency.

Staff should know when they need to report an issue immediately and when they can simply include it in a regular update.

Preparing for Family Arrival

A detailed arrival schedule can reduce stress.

For example:

One week before arrival:

  • Check household supplies
  • Confirm maintenance
  • Review guest arrangements

Several days before arrival:

  • Deep clean
  • Prepare bedrooms
  • Wash and iron linen
  • Stock kitchen

One day before arrival:

  • Final cleaning
  • Fresh flowers
  • Food preparation
  • Temperature check
  • Final property inspection

The exact schedule will depend on the residence and family.

However, having a repeatable process makes each arrival easier.

What If Guests Arrive at the Second Home?

Many families use second homes for entertaining friends and relatives.

The household staff may therefore need to prepare for guests.

This could include:

  • Guest bedrooms
  • Bathrooms
  • Towels
  • Toiletries
  • Food
  • Drinks
  • Luggage assistance
  • Laundry
  • Dining arrangements

If the household frequently hosts guests, this should be included in the recruitment brief.

A candidate with previous guest-service experience may be particularly suitable.

Pets and Second Homes

Pets can create additional responsibilities.

The family may expect staff to:

  • Feed pets
  • Walk dogs
  • Arrange veterinary appointments
  • Maintain pet areas
  • Prepare for travel

If pets are part of the household, the responsibilities should be discussed before employment begins.

Do not assume that every domestic professional is comfortable with animals.

Managing Multiple Residences

Some HNW and UHNW families have several properties.

In these circumstances, household staff may work across different residences.

This can provide continuity because the employee understands the family’s standards everywhere.

However, the employer should clearly define:

  • Primary place of work
  • Additional locations
  • Travel requirements
  • Travel expenses
  • Working hours
  • Accommodation
  • Scheduling

A candidate with multi-property household experience may be particularly valuable.

Common Mistakes When Hiring for a Second Home

Hiring someone without considering the location

A remote property may require a different staffing model.

Assuming part-time automatically means flexible

The schedule should be agreed clearly.

Failing to discuss travel

If staff are expected to travel, this should be discussed before hiring.

Underestimating pre-arrival work

Preparing a large home after months of vacancy can require substantial effort.

Choosing someone who needs constant supervision

Second-home staff often need to work independently.

Ignoring guest requirements

If the family regularly entertains, this should be part of the job description.

Failing to document household procedures

A clear manual can make property management much easier.

A Second-Home Domestic Staff Checklist

Before hiring, private employers should consider the following.

Property

  • Where is the property?
  • How large is it?
  • Is it remote?
  • Is staff accommodation available?

Usage

  • How often does the family visit?
  • How long do they stay?
  • Are guests common?
  • Are children present?
  • Are pets present?

Staffing

  • Housekeeper?
  • House manager?
  • Nanny?
  • Chef?
  • Butler?
  • Chauffeur?
  • Estate manager?

Schedule

  • Live-in or live-out?
  • Full-time or part-time?
  • Seasonal or permanent?
  • Weekend requirements?
  • Travel requirements?

Candidate profile

  • Previous private household experience?
  • Luxury property experience?
  • Independent working ability?
  • Strong references?
  • Discretion?
  • Appropriate qualifications?

The answers provide a strong foundation for recruitment.

Final Thoughts

Hiring domestic staff for a second home requires careful planning.

A second residence may have different staffing requirements from a primary family home. The property may be empty for long periods, but it still needs regular care and preparation.

The right domestic professional can make a significant difference.

They can ensure the property remains clean, organised and ready for the family’s arrival. They can coordinate household services, prepare guest rooms, manage laundry and respond to problems while the family is away.

For HNW and UHNW households, the ideal candidate should also understand discretion, privacy and luxury household standards.

The key is to define the role clearly before recruitment begins.

Consider the property’s location, the family’s schedule, the required level of service and whether the employee needs to live at the property.

Then identify candidates with the right combination of experience, professionalism and independence.

Working with a specialist domestic staff agency can make this process more efficient.

Fully Staffed recruits experienced domestic professionals for private, HNW and UHNW families in London and internationally.

Whether you need a housekeeper, nanny, private chef, butler or another household professional, we can help you approach recruitment with clarity and professionalism.

Visit the Fully Staffed website to learn more about our services.

Frequently Asked Questions

Do I need domestic staff for a second home?

Not every second home requires permanent staff. However, regular housekeeping and property support can be valuable, particularly for larger residences, properties in remote locations or homes that are used frequently.

What domestic staff are usually needed for a second home?

The most common roles include housekeepers, house managers, nannies, private chefs, butlers, chauffeurs and estate managers. The appropriate staffing structure depends on the property and the family’s lifestyle.

Should I hire a live-in housekeeper for my second home?

A live-in housekeeper may be suitable if the property is large, remote or frequently occupied. It can also be useful when the family wants someone to prepare the property before arrival.

Can a housekeeper manage a second home while the family is away?

An experienced housekeeper may be able to manage many aspects of a second home independently. The exact responsibilities should be clearly defined in the job description and employment agreement.

Should second-home domestic staff travel with the family?

They can, if travel is part of the agreed role. Travel expectations, working hours, accommodation and other arrangements should be discussed before employment begins.

How often should a second home be cleaned?

The appropriate schedule depends on the property, location, climate, occupancy and household requirements. Larger properties may require regular housekeeping even when the family is away.

Can I hire seasonal domestic staff for a second home?

Yes. Seasonal or temporary staff can be useful when a second home is mainly occupied during holidays or specific periods of the year.

What should I look for when hiring a second-home housekeeper?

Look for professional private household experience, strong references, discretion, reliability, attention to detail and the ability to work independently.

Is staff accommodation important for a second-home position?

It can be particularly important when the property is remote. Suitable private accommodation may also make a live-in position more attractive to experienced candidates.

How can a domestic staff agency help?

A specialist agency can help define the role, identify suitable candidates and manage the recruitment process. This can be particularly useful when a second home has unusual schedules or specialist requirements.

How far in advance should I hire staff for a second home?

Ideally, begin recruitment well before the family needs the employee to start. This is especially important for specialist positions and candidates who are already employed and have their own notice periods.

Contact Fully Staffed

A second home should feel ready the moment the family arrives.

The right domestic staff can make that possible by maintaining the property, preparing the residence and providing professional support throughout the family’s stay.

Fully Staffed recruits experienced domestic staff for private, HNW and UHNW families in London and internationally.

If you are considering hiring domestic staff for a second home, contact Fully Staffed to discuss your requirements.

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